Nancy Balzer, et al., v. Serviceaide, Inc.

Supreme Court of The State of New York, County of Nassau, Index No.: 625615/2025

Was your Private Information compromised by the Serviceaide, Inc. Data Breach? If so, you may be eligible for benefits from a Class Action Settlement. 

A court authorized this Settlement Website. You are not being sued. This is not a solicitation from a lawyer.

  • A proposed Settlement has been reached with Serviceaide, Inc. (the “Defendant”) in a class action lawsuit regarding unauthorized access to the Defendant’s computer systems and network between September 19, 2024, and November 5, 2024 (the “Data Incident”) that potentially exposed the Private Information of current and former patients of Catholic Health. The Action alleges negligence, breach of implied contract, unjust enrichment, and invasion of privacy. The Defendant denies all wrongdoing.

  • You are included in this Settlement as a Settlement Class Member if you live in the United States and your Private Information was impacted in the Data Incident, including all persons who were sent notice of the Data Incident on or after May 9, 2025.

  • The proposed Settlement requires the Defendant to establish a Settlement Fund of $1,800,000 to cover reimbursement for Documented Losses and Cash Payments to Settlement Class Members, as well as Notice and Settlement Administration Costs, and Court approved Attorney’s Fees, Costs, and Service Awards. 

  • As a Settlement Class Member, your rights are affected whether you act or do not act. Please read this Notice carefully.
     

YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT

DEADLINE

File a Claim 

The only way to receive reimbursement for Documented Losses or an Alternate Cash Payment from this Settlement is to submit a valid and timely Claim Form.

September 1, 2026

Opt Out of the Settlement

If you opt out, you will not be bound by the terms of the Settlement and you keep the right to sue the Defendant about the claims resolved by this Settlement. You will not receive any benefits from the Settlement.

August 17, 2026

Object to the Settlement and/or Attend a Hearing

If you do not opt out of the Settlement, you may object to it and tell the Court what you do not like about it. You may also ask the Court for permission to speak about your objection at the Final Approval Hearing. If you object, you can still file a Claim.

August 17, 2026

Do Nothing

If you do nothing, you will remain a Settlement Class Member and will give up the right to sue, continue to sue, or be part of another lawsuit against the Defendant related to the legal claims resolved by this Settlement. You will not receive any benefits from the Settlement.

No Deadline

  • These rights and options—and the deadlines to exercise them—are explained in this Settlement Website.

  • The Court in charge of this case still must decide whether to approve the Settlement.

This website is authorized by the Court, supervised by counsel for the Parties, and controlled by the Settlement Administrator approved by the Court. This is the only authorized website for this case.

 Call:

(833) 930-1176
 

 Mail:
Nancy Balzer, et al., v. Serviceaide, Inc.
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324

 

Important Dates

  • Claim Form Deadline

    Tuesday, September 1, 2026
    You must submit your Claim Form online on or before September 1, 2026, or mail your completed paper Claim Form so that it is postmarked on or before September 1, 2026.
  • Opt-Out Deadline

    Monday, August 17, 2026
    You must mail your completed Request for Exclusion so that it is postmarked on or before August 17, 2026.
  • Objection Deadline

    Monday, August 17, 2026
    You must mail your objection and/or notice of intent to appear at the Final Approval Hearing so that it/they are postmarked on or before August 17, 2026.
  • Final Approval Hearing

    Wednesday, September 16, 2026
    The Final Approval Hearing is scheduled for September 16, 2026, at 10:00 a.m. ET. Please check this website for updates.

This website is authorized by the Court, supervised by counsel for the Parties, and controlled by the Settlement Administrator approved by the Court. This is the only authorized website for this case.

 Call:

(833) 930-1176
 

 Mail:
Nancy Balzer, et al., v. Serviceaide, Inc.
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324

 

Important Dates

  • Claim Form Deadline

    Tuesday, September 1, 2026
    You must submit your Claim Form online on or before September 1, 2026, or mail your completed paper Claim Form so that it is postmarked on or before September 1, 2026.
  • Opt-Out Deadline

    Monday, August 17, 2026
    You must mail your completed Request for Exclusion so that it is postmarked on or before August 17, 2026.
  • Objection Deadline

    Monday, August 17, 2026
    You must mail your objection and/or notice of intent to appear at the Final Approval Hearing so that it/they are postmarked on or before August 17, 2026.
  • Final Approval Hearing

    Wednesday, September 16, 2026
    The Final Approval Hearing is scheduled for September 16, 2026, at 10:00 a.m. ET. Please check this website for updates.